If you rent a space and need to cancel prior to your stay, you need to notify Pros & Tools via email or phone call at least 24H in advance.
Once Machine Coins are purchased, they cannot be refunded or exchanged for any other service or transferred to another user.
If you lose your card your machine coins will not be lost but you will need to pay a $60.00 fee for the new card registration. ( for this to apply you need to report the lost card the moment it happens).
